Privacy Policy

1. About This Policy

NOIZINVEST PTY LTD (ABN to be confirmed) ("we", "us", "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose and otherwise handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").

By using our platform and services, you consent to the collection and use of your personal information as described in this policy.

2. Information We Collect

We may collect and hold the following types of personal information:

• Identity information — name, email address and account credentials
• Authentication data — information provided through our identity provider (Auth0) during sign-up and login
• Exchange API credentials — API keys and secrets you provide to connect your cryptocurrency exchange accounts
• Payment information — billing details processed through our payment provider
• Usage data — information about how you interact with our platform, including account activity, portfolio balances and optimisation history
• Technical data — IP address, browser type, device information and cookies

3. How We Collect Information

We collect personal information through the following means:

• Directly from you when you register, configure your account or contact us
• Through our authentication provider (Auth0) when you sign up or log in
• Automatically via cookies and similar technologies when you use our platform
• From third-party services you connect to your account (e.g. cryptocurrency exchanges)

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide, operate and maintain our portfolio management and optimisation services
• To authenticate your identity and manage your account
• To connect to your cryptocurrency exchange accounts using the API credentials you provide
• To process payments and manage billing
• To communicate with you about your account, including service updates and notifications
• To send transactional emails (e.g. account activation, payment confirmations)
• To improve and develop our platform and services
• To comply with legal obligations

5. Disclosure to Third Parties

We may disclose your personal information to the following categories of third-party service providers who assist us in operating our platform:

• Auth0 (Okta) — identity and authentication services
• Brevo (Sendinblue) — transactional email and communication services
• Payment processors — to process subscription payments and billing
• Cryptocurrency exchanges — we transmit your API credentials to execute trades and retrieve portfolio data on your behalf
• Cloud hosting providers — for data storage and platform infrastructure

We will not sell, rent or trade your personal information to any third party for marketing purposes. We may also disclose your information where required or authorised by law.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Security measures include:

• Encryption of sensitive data in transit and at rest
• Secure storage of API keys and credentials
• Access controls and authentication mechanisms
• Regular review of our security practices

Your data may be stored on servers located outside Australia, including in the United States or other jurisdictions where our service providers operate. Where this occurs, we take reasonable steps to ensure that overseas recipients handle your information in accordance with the APPs.

7. Cookies

Our platform uses cookies and similar technologies to maintain your session, remember your preferences and improve your experience. You can manage cookie settings through your browser, however disabling cookies may affect the functionality of our platform.

8. Access and Correction

Under the APPs, you have the right to request access to your personal information that we hold, and to request corrections if you believe the information is inaccurate, out-of-date, incomplete, irrelevant or misleading.

To make a request, please contact us using the details provided below. We will respond to your request within a reasonable period. In some circumstances, we may refuse access or correction in accordance with the exceptions permitted under the Privacy Act 1988.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will retain your information only as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

10. Complaints

If you believe we have breached the APPs or handled your personal information inappropriately, you may lodge a complaint by contacting us using the details below. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Post: GPO Box 5218, Sydney NSW 2001

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us: